Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

7916 Expansion Module Not Coming up as option on phones

Hi All,

Running CM6.1.1.2000 and have just tried uploading the load for the 7916 module. I have done this on a test box with the same version, but this one will not come up as an option to choose when I go to choose the expansion module?

Any ideas?

1 REPLY
Hall of Fame Super Red

Re: 7916 Expansion Module Not Coming up as option on phones

Hi Michael,

I'm pretty sure that you need to add a newer Device Pack to add support for the 7915 and 7916;

Cisco Unified CallManager Device Package 6.1.1 (3113-1)

Release Notes

http://www.cisco.com/web/software/282074299/21536/cmterm-devicepack-6_1_1_3113-1_readme.html

This is the path for the download;

Voice and Unified Communications > Cisco Unified Communications Manager Version 6.1 > Unified Communications Manager/CallManager Device Packages > 6.1(1.3113) > cmterm-devicepack6.1.1.3113-1.cop.sgn

Hope this helps!

Rob

133
Views
0
Helpful
1
Replies