I have a UCM (7.1.3) server; 7965 Phones; and 7916 Expansion Module. The problem I have is the expansion module will not display line text information. I look under device defaults for the phones and show SCCP220.127.116.11S as the load. What do I need to do to make this work?
Yes, everything is configured on the phone. I have some newer phones that work right out box and these have been on the shelf for a year or more and don't work. I think the firmware needs upgrading but I don't know the how to do that for individual phones.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...