i have this color expansion module and there two key on the bottom with page icon , page 1 & page 2 . page 1 is lit up and page 2 is not ? what is page 2 for and how can we get this working and lit up ?
Re: 7916 IP Phone color expansion module - Page 2 ?
sure I will try my best to help. Make sure that the following is set:
under Phone Configuration in Unified CM Administration, choose the correct Phone, and set the Expansion Module Information to "7916 24-Button Line Expansion Module".
If it is already set to this, then the problem lies elsewhere. In that case a 7916 firmware upgrade would be an option. Theres also the possibility that the Module is not working correctly. I have never seen this before, so I am not 100% sure.
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