7916 Side car max buttons configurable

[Chris Drew]

Hi. I am finding that with 2 side cars on a 7965, which i thought would give a total 54 configurable buttons is only presenting 42. This gives me buttons on the phone, 2 pages on side car 1 and only 1 page and sidecar 2. Is this a limit with the SCCP setup? Are there work arounds? THanks

[Rob Huffman · Accepted solution]

hi Chris,

Here are the details for this issue. This has not been fixed in any current 7.x versions (please note the **future reference below).

Cisco Unified Communications Manager 4.2(3)SR3a, 4.3(2), 5.1(3)b, and 6.1(1), 7.0 and 7.1

Total Number of Buttons Supported

Cisco Unified IP Phone 7965G = 42

**Future Cisco Unified Communications Manager Releases

Total Number of Buttons Supported

Cisco Unified IP Phone 7965G = 54

Cisco Unified Communications Manager Express 4.3 and later

Total Number of Buttons Supported

Cisco Unified IP Phone 7965G = 54

From this 7916 Data Sheet;

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/data_sheet_c78-468673.html

Hope this helps!

Rob

[christoph.dittenberger]

I was told the "future-release" translates into CUCM 7.1.3 and requires a new firmware, too.