05-29-2009 06:08 AM - edited 03-15-2019 06:16 PM
Hi. I am finding that with 2 side cars on a 7965, which i thought would give a total 54 configurable buttons is only presenting 42. This gives me buttons on the phone, 2 pages on side car 1 and only 1 page and sidecar 2. Is this a limit with the SCCP setup? Are there work arounds? THanks
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05-29-2009 06:35 AM
hi Chris,
Here are the details for this issue. This has not been fixed in any current 7.x versions (please note the **future reference below).
Cisco Unified Communications Manager 4.2(3)SR3a, 4.3(2), 5.1(3)b, and 6.1(1), 7.0 and 7.1
Total Number of Buttons Supported
Cisco Unified IP Phone 7965G = 42
**Future Cisco Unified Communications Manager Releases
Total Number of Buttons Supported
Cisco Unified IP Phone 7965G = 54
Cisco Unified Communications Manager Express 4.3 and later
Total Number of Buttons Supported
Cisco Unified IP Phone 7965G = 54
From this 7916 Data Sheet;
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/data_sheet_c78-468673.html
Hope this helps!
Rob
05-29-2009 06:35 AM
hi Chris,
Here are the details for this issue. This has not been fixed in any current 7.x versions (please note the **future reference below).
Cisco Unified Communications Manager 4.2(3)SR3a, 4.3(2), 5.1(3)b, and 6.1(1), 7.0 and 7.1
Total Number of Buttons Supported
Cisco Unified IP Phone 7965G = 42
**Future Cisco Unified Communications Manager Releases
Total Number of Buttons Supported
Cisco Unified IP Phone 7965G = 54
Cisco Unified Communications Manager Express 4.3 and later
Total Number of Buttons Supported
Cisco Unified IP Phone 7965G = 54
From this 7916 Data Sheet;
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/data_sheet_c78-468673.html
Hope this helps!
Rob
06-03-2009 04:04 AM
I was told the "future-release" translates into CUCM 7.1.3 and requires a new firmware, too.
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