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7920 phone won't line share when DID call inbound

Situation: busy front desk area has 2 IP phones (7961 + 7941). Added a 7920 wireless to permit receptionist to leave the desk and still answer call.

All phones share same DN. The DN is also translated from an outside line.

Internal calls ring simultaneously on all three phones. Calls from the translated PSTN # ring on the two wired IP phones, but not the 7920.

CallManager 4.1.3; 7920 load CMTERM_7920.4.0-03-01

What should I be checking?

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Re: 7920 phone won't line share when DID call inbound

You might need to configure translation translation patterns and route patterns on CCM

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_0_1/ccmfeat/fshosp.html

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