7921/25 IP Phone Agent > Authorization Required! but works
I setup One Button Login as a service (it's the IP Phone Agent service but you don't have type in ID, Pwd, Ext)
Works fine on 7962 but using a 7925/21 SCCP 1.3.3 and (tested with 1.3.4) I get a "Authorization Required!" at bottom of screen, then it logs in just fine. It goes away after 4 seconds and I can then use IP Phone Agent to go ready, etc. However the "Authorization Required!" appears to be cosmetic, but I can't find a bug id, etc. The parameters are case sensitive and match the setup guide.
Re: 7921/25 IP Phone Agent > Authorization Required! but works
In our case it seemed to generate the error because the CCX was unsuccessfully sending the phone enterprise data. To configure the phone to receive Enterprise data the following needs to happen;
"You need to create a Cisco CallManager user with the username telecaster and password telecaster, and associate all the agent IP phones ... to the telecaster user. Refer to the Creating the “telecaster” User section of Installation Guide-Cisco Desktop Product Suite 4.5.5 (ICD) for information on how to create the telecaster user.
Note: After the telecaster user is created, the Cisco Desktop TAI Server service needs to be restarted."
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