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Community Member

7921 fails to download image from CCM 4.1(3)

I have 2 x 7921G phones. Phones make wireless connection, draw IP address, TFTP address, etc. Phones connect to CCM and begin to download firmware image showing "Updating firmware...". Then both phones show same failure - "failed to download image file" and then registration rejected.

App Load ID is CP7921G-1.2.1.LOADS

4 REPLIES
Silver

Re: 7921 fails to download image from CCM 4.1(3)

What kind of gateway do you have? Is it an MGCP/H323 gateway?

Community Member

Re: 7921 fails to download image from CCM 4.1(3)

I have a full up CUCM, not a CME. I do have a GW (H.323) but it has nothing to do with this issue

Hall of Fame Super Gold

Re: 7921 fails to download image from CCM 4.1(3)

The firmware you've downloaded is for the CUCM 4.1(3) right?

Community Member

Re: 7921 fails to download image from CCM 4.1(3)

I have not downloaded any firmware. The firmware on the CUCM 4.1(3) is what was looaded when I loaded the CUCM

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