I have a 7921 phone registered with CUCM 8.6. This phone is not able to dial out (internal or external). On dialling any number for outgoing call, the message on screen is "Call in progress" and it stays that way, until I manually End Call.
Any ideas as to why this might be happening? Is this an issue with the phone itself?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...