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7921 phones continue to ring after being answered on another device

Leslie DaSilva
Level 1
Level 1

‎07-03-2012 08:17 AM - edited ‎03-16-2019 11:59 AM

I recently did an upgrage and changed the PSTN gateway from an MGCP to a SIP gateway.  The main number is a shared line on a reception 7965 SIP phone and the 7921.  The 7921 wireless phones continue to ring after the call has been answered by the other device (i.e. 7965 SIP phone).  Has anyone seen this before?                  

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Amjad Abdullah
VIP Alumni
VIP Alumni

‎07-03-2012 09:17 AM

Hi,

I think it is wiser to move the thread to voice forums because the issue does not seem related to the wireless.

Sent from Cisco Technical Support iPad App

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