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Community Member

7921 Phones register on subscriber failure

Hi!

We have installed device pack to support 7921 phone on our CCM cluster, the phone can successfully reigstered on publisher, however, when it try to register on subscriber, it shows "registration rejected", and the error trace log of ccm on subscriber displays the following:

01/09/2008 04:59:21.457 CCM|dBProcs - ERROR addDevice() DBL Error 8: [Invalid parameter]|<CLID::StandAloneCluster><NID::10.110.223.2>

01/09/2008 04:59:21.457 CCM|ProcessDb - ERROR readStationRegistrationProfileByDeviceName - readStationTspByDeviceName failed|<CLID::StandAloneCluster><NID::10.110.223.2><CT::2,100,119,1.134914898><IP::10.110.2.116><DEV::SEP001BD454BE18>

01/09/2008 04:59:21.457 CCM|TspError - Error in TSP. Port IsoEthPort:0 Port DSL:0 App ID:Cisco CallManager Cluster ID:StandAloneCluster Node ID:10.110.223.2|<CLID::StandAloneCluster><NID::10.110.223.2><CT::Alarm>

01/09/2008 04:59:21.457 CCM|StationD: (0207795) Error, registrationProfile_discovery_DbStationRegistrationProfileErr|<CLID::StandAloneCluster><NID::10.110.223.2><CT::2,100,119,1.134914898><IP::10.110.2.116><DEV::SEP001BD454BE18>

01/09/2008 04:59:21.457 CCM|StationInit: TCPPid = [2.100.132.388572]Socket Broken. DeviceName=SEP001BD454BE18,IPAddr=10.110.2.116, Port=0x0, Device Controller=[2,118,207795]|<CLID::StandAloneCluster><NID::10.110.223.2><CT::2,100,132,388572.1><IP::><DEV::>

01/09/2008 04:59:21.457 CCM|DeviceTransientConnection - Transient connection attempt. Connecting Port:2000 Device name [Optional].:SEP001BD454BE18 Device IP address.:10.110.2.116 Device type. [Optional]:365 Reason Code [Optional].:1 App ID:Cisco CallManager Cluster ID:StandAloneCluster Node ID:10.110.223.2|<CLID::StandAloneCluster><NID::10.110.223.2><CT::AlarmSEP001BD454BE18><DEV::SEP001BD454BE18>

Appreciate if anybody can help on this.

2 REPLIES
Bronze

Re: 7921 Phones register on subscriber failure

Look like bug - CSCse29602

Community Member

Re: 7921 Phones register on subscriber failure

Not exactly, I guest I was updating the devpack for 7921 wireless phone in wrong sequence order. I firstly updated to subscriber then publisher. Should I redo the update on subscriber again?

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