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Community Member

7921 stuck at Locating Network Services

Hi. i've dug out our old 7921. I have switched it on and its been stuck at Locating Network Services overnight. I cannot get into the menu's as they're all greyed out. Any ideas?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Community Member

Re: 7921 stuck at Locating Network Services

Hi,

Maybe this (still) works ?

To set to factory settings - Arrow Down > Settings > Select Phone Settings or 1 > Press **2 > Quickly press Yes to confirm (left soft key)

http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a00800941bb.shtml

Goen

2 REPLIES
Community Member

Re: 7921 stuck at Locating Network Services

Hi,

Maybe this (still) works ?

To set to factory settings - Arrow Down > Settings > Select Phone Settings or 1 > Press **2 > Quickly press Yes to confirm (left soft key)

http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a00800941bb.shtml

Goen

Community Member

Re: 7921 stuck at Locating Network Services

You sir, deserve a beer at our Christmas party.

Thanks, worked perfectly!

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