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Community Member

7925G No Sound

Hello everyone,

I work for a hospital and we have quite a few 7925g Cisco Wi-Fi phones.  For some reason one of our phones won't make sounds either while pressing keys or when someone calls.  I have all the sound options turned up and DND is not enabled.

My only guess is that the speaker itself has stopped working.  Any suggestions?

Thank you in advance

1 REPLY

7925G No Sound

Three options.

1) Try to do a firmware upgrade if not already done to rule out software issues.

2) Factory reste

3) If the above two do not work , it will need an RMA

HTH

Manish

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