7925G wireless phone support on CM 4.1

[Eric.Wang]

hi!

data sheet indicates that this new model can be supported

Cisco Unified Communications Manager Versions 4.1, 4.2, 4.3, 5.1, 6.0, 6.1, 7.0 and later

we're on 4.1. However, when I try to add a new phone, the drop-down menu of phone models didn't include 7925G

so does it mean there is some firmware download to support new phone model? or it won't work on CM 4.1?

[Rob Huffman]

Hi Eric,

When the Model you are trying to add does not appear like this, then generally a new Device Package needs to be installed (download via CCO and note the ReadMe);

Have a look at the release notes below, it looks like the 7925 was added for CCM 4.1(3) in Device Pack 4.1(82) and later;

Table 1: Cisco Unified Communications Manager Release Requirements for Cisco Unified Wireless IP Phone 7925G Support

CUCM Release

Minimum Service Release (SR) Required

DevicePack Required?

DevicePack Minimum Release

Notes

4.1(1) - 4.1(3)

-

Yes

**4.1(82)

Install device pack

4.2(1) - 4.2(3)

-

Yes

4.2(3.55)

Install device pack

4.3(2)

-

Yes

4.3(2.08)

Install device pack

5.1(1) - 5.1(2)

5.1(3)

Yes

5.1.3.4114-2

Upgrade to 5.1(3) and install device pack

5.1(3)

-

Yes

5.1.3.4114-2

Install device pack

6.0(1)

-

Yes

DevicePack Minimum Release 6.0.1.3112-1

Install device pack

6.1(1)

6.1(2)

Yes

6.1.2.1120-1

Upgrade to 6.1(2) and install device pack

6.1(2)

-

Yes

6.1.2.1120-1

Install device pack

7.0(1)

-

Yes

7.0.1.12004-1

Install device pack

http://www.cisco.com/web/software/282074289/23369/cmterm-7925-sccp.1-3-1-Readme.html

Hope this helps!

Rob