I'm running CCM 4.1(3) SR6a. I can manually add a 7931, but I can't use the Bulk Administration Tool, or BAT, to add many phones at once. When I try to do so, I find that the device type isn't listed in the templates section. How do I update the BAT device list so I can create the template?
Are you sure that you can add a 7931 manually? My understanding is that support for the 7931 was not added until CCM 6.0
Signaling protocol support
The phone is compatible with Cisco Unified Communications Manager Express Version 4.0(2) and later, using the Skinny Client Control Protocol (SCCP) or Cisco Unified Communications Manager 6.0 and later.
I'm sure. I did it again to confirm I can manually add it. It's in my device list when adding manually, it registers fine, and I can make and receive calls on it. Unfortunately I have at least a hundred of these to deploy and I don't want to do them one by one.
I need to get the BAT to recognize and work with these phones.
I guess I would like to get to version 6.0 or later, but I don't know how much work that would involve or how much it would cost. Also, didn't CCM go Linux in version 5 or 6? How does that factor in? Will I need all new hardware to make the switch?
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