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7931 hard Buttons

Is there any docs on how to configure the hard buttons, such as messages, and call park,  on a 7931 ?   CM is 7.1.5, if that matters.

thanks            

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5 REPLIES
Hall of Fame Super Red

Re: 7931 hard Buttons

Hey Pete,

The 7931 uses PLK's (Programable Line keys) to assign these features

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmsys/a08ipph.html#wp1129228

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7931g/6_0/english/administration/guide/7931usr.html#wp1047274

Programmable line keys support up to 27 features on line buttons (see Table 44-5). Use the Phone Button Template Configuration window to assign programmable line keys. It provides the appropriate configurable feature for the phone model. After configuring the phone button template, you must assign the phone button template to the phone by using Phone Configuration (reset is required). See "Configuring Phone Button Templates" and "Modifying Phone Button Template Button Items" sections in the Cisco Unified Communications Manager Administration Guide.

Table 44-5     Programmable Line Keys for Cisco Unified IP Phones 

Feature
Phone Model 7971, 7970, 7961, 7941, 7914 (SCCP only)
Phone Model 7931 (SCCP only)

Redial

Yes

No, uses existing line button

Hold

Yes

No, uses existing line button

Transfer

Yes

No, uses existing line button

Privacy

Yes

Yes

Forward All

Yes

Yes

Meet Me

Yes

Yes

Conference

Yes

Yes

Park

Yes

Yes

Pickup

Yes

Yes

Group Call Pickup

Yes

Yes

Malicious Caller ID (MCID)

Yes

Yes

Conf List

Yes

Yes

Remove Last Participant

Yes

Yes

QRT

Yes

Yes

Call Back

Yes

Yes

Other Call Pickup

Yes

Yes

Video Mode

Yes

Yes

New Call

Yes

Yes

End Call

Yes

Yes

HLog (Hunt Group)

Yes

Yes

Mobility

Yes

Yes

Settings

No, uses existing button

Yes

Information

No, uses existing button

No

Services

No, uses existing button

Yes

Messages

No, uses existing button

Yes

Directories

No, uses existing button

Yes

AppMenu

No, uses existing button

Yes

Headset

No, uses existing button

Yes

Cheers!

Rob

"Everything is broken" - Bob Dylan

New Member

Re: 7931 hard Buttons

Thanks for the quick reply.   perhaps Im asking the wrong question.  I see the PLK assigned, but does the messages PLK take its config from the same phone service as other phones do with the "messages" button?

Also, I have a PLK assigned for call park.  The softkey works great on other phones in the site, but pressing this PLK results in "no numbers assigned",  which is why I was asking if I had to do somehting else.

Thanks

New Member

Re: 7931 hard Buttons

What I am finding out is that if I use the Park SoftKey, it works fine.  If I use the Call Park PLK, it doesnt.

Hall of Fame Super Red

7931 hard Buttons

Is it possible that the PLK was set up as Directed Call Park?

Cheers!

Rob

"Everything is broken" - Bob Dylan

New Member

7931 hard Buttons

I doubt it.

here how the buttons are setup

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