Programmable line keys support up to 27 features on line buttons (see Table 44-5). Use the Phone Button Template Configuration window to assign programmable line keys. It provides the appropriate configurable feature for the phone model. After configuring the phone button template, you must assign the phone button template to the phone by using Phone Configuration (reset is required). See "Configuring Phone Button Templates" and "Modifying Phone Button Template Button Items" sections in the Cisco Unified Communications Manager Administration Guide.
Table 44-5 Programmable Line Keys for Cisco Unified IP Phones
Phone Model 7971, 7970, 7961, 7941, 7914 (SCCP only)
Thanks for the quick reply. perhaps Im asking the wrong question. I see the PLK assigned, but does the messages PLK take its config from the same phone service as other phones do with the "messages" button?
Also, I have a PLK assigned for call park. The softkey works great on other phones in the site, but pressing this PLK results in "no numbers assigned", which is why I was asking if I had to do somehting else.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...