I have 2 7936's that can not be found from an external call to the main number of our site by extension number. I get a statement that it is an unrecognized extension. I am missing something in the config of these phones but have no idea what...
Re: 7936 phone extension not recognized from outside
Is the main number something like a Unity Auto Attendant or an actual person trying to transfer? I'm guessing an AA, if so, you could set these Extensions in Unity up as Internet Subscribers, which does not require a User License but does allow them to be listed in the directory and to be able to be dialed from the Call Handler.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...