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7937 can not connect to external conference bridge

Has anyone had this problem, I have two 7937 phones configured on call manager version 5.1.3. if ether one of these phones dials an external conference bridge number and then tries to enter the pin starting with a * nothing happens. This happens on both phones but does work on other phones.

1 REPLY
Hall of Fame Super Red

Re: 7937 can not connect to external conference bridge

Hi Brett,

You may be hitting this bug;

CSCsm04556            Bug Details

7937 sends wrong DTMF digits when pressing * and #

Symptom:
It is observed that the 7937 IP phone reports digit C and D when pressing * and
# respectively.

Workaround:
None.



Status
Fixed             

Severity          
2 - severe


Last Modified
In Last Year        

Product
Cisco Unified IP Phones 7900 Series         

Technology


1st Found-In
1.0
1.0(2)       
           
Fixed-In
Release-Pending

Cheers!

Rob

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