cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
769
Views
0
Helpful
1
Replies

7937 & EM: Error 207

Gordon Ross
Level 9
Level 9

I'm trying to login to Extension Mobility on a 7937. When I select the service, I immediately get back a "Login unsuccessful. Login is unavailable (207)"

Google shows that a 207 indicates that the device name is not being sent as part of the login request.

The URL configured in CUCM is:

http://192.168.1.1:8080/emapp/EMAppServlet?device=#DEVICENAME#&EMCC=#EMCC#

This URL works fine on all our other Cisco phones.

If I wireshark the phone, I see that the #DEVICENAME# parameter isn't getting replaced with the phone's device name.

Is this a bug in the 7937 firmware (I'm on the latest available: 1.4.4), or is there a secret setting to work around this ? My CUCMs are on 8.6.2

Thanks,

GTG

Please rate all helpful posts.
1 Reply 1

Gajanan Pande
Cisco Employee
Cisco Employee

Gordon,

Are you running the latest firmware on your 7937 ?

GP.