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Community Member

7940/7960 Incorrect Time

My trouble is that the 7940/7960 sets time display will not change but all other sets on the system have. I have new CM 7.1 with the lasted firmware for the sets. I have checked the time zone configured and also the device pools have the correct information. What could be a posible problem.

6 REPLIES
Red

Re: 7940/7960 Incorrect Time

You may collect "Cisco CallManager" logs and search for keyword "TimeDate". It'll tell you what timestamps CUCM was sending to 7940/7960 phones. If the time being sent was wrong, the fix is on CUCM other than 7940/7960.

Michael

http://htluo.blogspot.com

Community Member

Re: 7940/7960 Incorrect Time

Lyle,

What was the fix for this.. I'm having same issue. I have latest firmware , time zones fine.. I know the issue is in call manager, but I'm at a lose

Community Member

Re: 7940/7960 Incorrect Time

Still working on it! Will let you know.

Community Member

Re: 7940/7960 Incorrect Time

Refer to cisco bug CSCsy25150. I have upgraded the CUCM and it has repaired my trouble.

Community Member

Re: 7940/7960 Incorrect Time

Did you you patch the subscriber?

Community Member

Re: 7940/7960 Incorrect Time

I did not apply the patch. I upgraded the call manager. Refer to the field service notice.

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