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7940 has a lowercase "n" just to left of line appearance on active call

What does this mean? It occurs infrequently and intermittently but occurs non the less.

User has a 7940 with two line appearances. She is in a pickup group.

On occasion, when she gets a call, a lowercase n appears just to the left of her active line (not the incomming call info but the line appearance info.

n 1234 telephone offhook icon.

Doesnt matter if it is an inside or outside call.

Not sure what this means. Thanks in advance.

1 REPLY
Cisco Employee

Re: 7940 has a lowercase "n" just to left of line appearance on

Sounds like a possible bug with the phone firmware. Does it occur on any other model phones? What firmware version is the 7940 currently running?

-Felipe

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