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New Member

7941 and 7961 firmware update

I have a couple dozen 7961 and 7941 phones that are "stuck" in upgrading firmware and continuously download new firmware from the TFTP server after a CCM upgrade to sr6a (CCM 4.1(3)). I've tried resetting the phones to factory defaults with no luck. Anyone have suggestions how I correct this?

Thanks,

GLenn

2 REPLIES
Cisco Employee

Re: 7941 and 7961 firmware update

recreate the TFTP files, or try hard-coding the device load on the device page

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: 7941 and 7961 firmware update

I've tried hard coding the phone load @ the device level. It did not help. I beleive this is a phone problem not a CCM problem because if I change the MAC address on the device page, the new device will boot fine.

Thanks,

Glenn

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