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7941 IP Phone displaying "???" on home screen

Hello All,

 

I have a customer for whom we integrated one of their remaining offices with their firm-wide system. Everything is going great, except there are a few phones that show ??? on the display, where it would normally show "Your current options" (or forwarding when phone is in forwarding state).

See attached photo.

Any ideas?

Jonathan Beardsley CCNA Voice; MCITP Telecom & Network Administrator DECOSIMO
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