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7941 phone Issue

Anyone seen this? Original call gets placed on hold when another external call comes in? This only happens to our 7941 phones?

1 REPLY
Blue

Re: 7941 phone Issue

Does the 2nd line the call comes in on have autoAnswer?

If not, is the call comming in on an instance of the same line then? Perhaps an IP Phone firmware upgrade will help.

What7941 LOAD are you using?

Try another if you can by downloading from cisco.com.

(requires cco login with software access privileges; follow the directions in the firmware upgrade readme.htm)

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