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Community Member

7941 phone wrong time

Hello,

I have 1 phone with the wrong time. It is one hour back. I am in -8 time zone.

I rebooted the phone and nothing changed.

Any thoughts?

Thanks,

Randall

1 ACCEPTED SOLUTION

Accepted Solutions
Community Member

Re: 7941 phone wrong time

Check the firmware version of the phone in relation to the rest of your phones. If it is for some reason still on a firmware version prior to 8.2(2)SR1 - It most likely thought that Daylight Savings Time ended earlier than it actually did.

HTH,

Steve

4 REPLIES
VIP Super Bronze

Re: 7941 phone wrong time

Hi,

Have you tried resseting the phone to factory default?

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
Community Member

Re: 7941 phone wrong time

CM or CME ?

I had an issue with this on CME a while back, recreated the cnf files and rebooted the phones.

create cnf-files

Community Member

Re: 7941 phone wrong time

Check the firmware version of the phone in relation to the rest of your phones. If it is for some reason still on a firmware version prior to 8.2(2)SR1 - It most likely thought that Daylight Savings Time ended earlier than it actually did.

HTH,

Steve

Community Member

Re: 7941 phone wrong time

Hi All,

It was the firmware needed to be updated.

For some reason this phone did not upgrade the firmware in building 1(ccm's are in bldg3). Once I briught the phone to bldg 3 it upgraded fine.

The time is correct.

Now the question is why did this phone not upgrade the image?

Thanks for the help!

Randall

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