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7941 phones

I have 5 phones on my desk which are all experiencing the same symptoms.

During a call the Max Jitter/Rcvr Discarded and Rcvr Lost Packets increase tremendously during a call. Replacing the phone fixes the issue, but my question is can I do a factory reset or flash the memory on these phones?

1 REPLY

Re: 7941 phones

Hi dvanzee,

You may just want to upgrade the firmware for these phones.

What version of CCM, CME are you using? Also what firmware version is your phone's using?

HTH, please rate

Regards,

Justin

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