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7941G busy prob

Hi all i'm little nosy about the fact that when i'm trying to call a 7941G phone an i get a busy tone but the phone wasn't used by anyone so why i get this busy tone and i think that's linked to presence feature so can anyone help m out!

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Re: 7941G busy prob

?

Check busy triggers,CSS partitions...Call Forward settings, Unassigned DNs..

You may check with your CCM administrator or partner which installed the server

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