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Community Member

7941G registration issue with ccm 6.1

Hi,

I am trying to get my 7941g phone registered to my ccm. I am finding it difficult to get this done. When I see the device load info on ccm there is no 7941g model figuring. Can someone help

2 REPLIES

Re: 7941G registration issue with ccm 6.1

6.1 should support 7941g. What version of 6.1 are you at ? Have you added the phone as a 7941g (Device-Phone-Add a new phone)

Cisco Employee

Re: 7941G registration issue with ccm 6.1

Cisco Unified IP Phone 7961G, 7961G-GE, 7941G, and 7941G-GE Release Notes for Firmware Release 8.3(3)SR2 (SCCP and SIP)

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7961g_7961g-ge_7941g_7941g-ge/firmware/8_3_3_sr2/english/release/notes/61833sr2.html

try loading the above firmware

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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