Thing are always fine at our end but never fine at customer's end :)
The first thing I did was to go through the datasheet itself, but normally I try to cross check information with other documents as well, since my work is not hands-on, I have to rely on documentation.
Anyway, to conclude I'll have to give this bad news [good for sales guys] to the customer and would ask him to wait untill he orders the upgrade.
BTW cusotmer has already purchased these phones :)
Thanks for your help Rob.
Let me say this once again NetPro is the best and the quickest place to get the issues sorted out!!!
You are most welcome my friend! We both know that the documentation here is very tough to sort out sometimes ;-)
The problem with using the release notes for the IP Phone firmware is that they span various models of Phones, in this case, some of which would be supported on the CCM 4.0(x) build and some not supported.
I think the other good varification is exactly what you did by looking at the ReadMe that comes with the Downloads themselves. These are very accurate!
Good to hear from you Sushil, you have quickly become a highly valued member of this community.
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