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New Member

7945 Light strip on the handset do not light up

Hi,  The light strip on the handset do not light up even when messages are left in the mailboxes. Version used is CME 7.1 with CUE 7.1.  I read that you need to set MWI on to the DN.  With CUE 7.0 i have no problem with the below config. The light strip just worked. Can someone pls advise.

ephone-dn 90 dual-line

number 3890

label Testing - 3890

description (03) 8968-3890

name Testing

call-forward max-length 12

call-forward busy 3899

call-forward noan 3899 timeout 17

hold-alert 30 originator

4 REPLIES
New Member

Re: 7945 Light strip on the handset do not light up

Sounds like a dodgy firmware.

Upgrade/downgrade the 7945 firmware and try again.

New Member

Re: 7945 Light strip on the handset do not light up

Hi, I am using the below firmware, anybody encounter the same problem??

tftp-server flash:apps45.8-5-4TH1-6.sbn
tftp-server flash:cnu45.8-5-4TH1-6.sbn
tftp-server flash:cvm45sccp.8-5-4TH1-6.sbn
tftp-server flash:jar45sccp.8-5-4TH1-6.sbn
tftp-server flash:SCCP45.8-5-4S.loads
tftp-server flash:dsp45.8-5-4TH1-6.sbn

New Member

Re: 7945 Light strip on the handset do not light up

Downgraded 7945 firmware to SCCP45.8-5-2S. No joy....Problem still there.  Anybody any suggestions. 

Hall of Fame Super Gold

Re: 7945 Light strip on the handset do not light up

Likely misconfiguration in CUE/CME MWI settings.

I recommend to use unsolicited notify that is the simpler option and works very well.

Note, there is a MWI refresh command from CUE for testing.

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