Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

7960 factory default

So, this method doesn't work on the older firmware. i tried and doesn't respond.

http://cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a00800941bb.shtml

how can i get these set to factory default?

no CM setup locally.

i do have 2821 router with voice software on it.

any help is greatly appreciated.

4 REPLIES
Hall of Fame Super Gold

Re: 7960 factory default

What do you mean it doesn't respond ?

If you have no CM, you need a DHCP server that provides option 150, and a TFTP server with all the firmware files.

Hope this helps, please rate post if it does!

New Member

Re: 7960 factory default

after hours, it's resolved. here's what i did to bring a phone back to default that had a password to unlock the net config.

1. boot phone without net connection and view the existing network config loaded from flash: ip add, mask, gateway, ip add of tftp server, MAC address of phone.

2. config a 2 x FE interface router to match the configs from the phone.

3. one FE router int connects to your PC running TFTP server. the other will connect to the phone.

4. in TFTP root directory, place the OS79XX.TXT, MGCDefault.cnf, MGC.cnf files.

the OS79XX.TXT file should only have the name of the software. ex. P0M3-06-3-00

the other 2 files only contain the following:

image_version: P0M3-06-3-00

phone_password: "123456"

connect all devices and ping the phone from the switch to verify it can get to the TFTP server.

boot the phone and it will get the config file, verify this through the TFTP window that it grabbed the files. Give a little time and reboot the phone without the network connection. the phone now has the password you supplied to unlock the net config section and erase the config on the phone.

when the phone boots, it will

New Member

Re: 7960 factory default

We got same situation!

Someone help!

Thank!

New Member

Re: 7960 factory default

i'll help you out with this. email me at brian_eddo@hotmail.com

1157
Views
3
Helpful
4
Replies
CreatePlease login to create content