I've installed a UC500 with CCA 1.6 and two 7960s. I've used the CSA Software Upgrade for the UC500. However, the phones were deployed with MGCP before and show up on the topology as such. How can I upgrade/change the 7960 phones' f/w (which I've already downloaded from Cisco Web site) to skinny in order to get them recognize by my UC500?
Im not 100% on this, but I dont think phones themselves are MGCP, they either talk skinny or SIP. But anyhow, you have to TFTP the phone loads on to the flash of the UC500. From there, you need to have tftp-server statements to pull the files from flash, as the phones get their config via tftp. For example, this is off of our UC500 for 7940s and 7960s
Then, under telephony-service, you will put the phone load name, without the file extension. For example:
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...