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Community Member

7960 reset problem

Is there another way to reset a 7960 to factory default? I have tried the standard sequence but that put the phone into a loop.

2 REPLIES
Hall of Fame Super Gold

7960 reset problem

The loop is likely due to incorrect software being supplied to the phone.

Community Member

7960 reset problem

Is there any possibility to reset Cisco IP phone 7960 to factory settings when standard procedure

http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a00800941bb.shtml#topic1 doesn't work?

I have locked phone with following software:

* Application Load ID: P0S3-06-2-00

* Boot Load ID: PC030301

* DSP Load ID:  PS03AT38

Additionaly in network configuration TFTP server and IP address had the same value.

Best,

Dariusz Janny

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