7960 reset problem

[ewilliams]

Is there another way to reset a 7960 to factory default? I have tried the standard sequence but that put the phone into a loop.

[paolo bevilacqua]

The loop is likely due to incorrect software being supplied to the phone.

[dariuszjanny]

Is there any possibility to reset Cisco IP phone 7960 to factory settings when standard procedure

http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a00800941bb.shtml#topic1 doesn't work?

I have locked phone with following software:

* Application Load ID: P0S3-06-2-00

* Boot Load ID: PC030301

* DSP Load ID:  PS03AT38

Additionaly in network configuration TFTP server and IP address had the same value.

Best,

Dariusz Janny