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Community Member

7961/41-Clear network settings

Something simple that I haven't been able to figure out.

On the 7960/40 phone models, I used to be able to get into network settings, scroll down to option 33 and hit **# to allow me to erase the network settings. This would clear everything and grab the settings again from DHCP. How do I do this on a 7961/41? The "erase config" option is not available under network settings anymore. These phones haven't been restricted in any way that I know of, unless there is a default to do this.

1 ACCEPTED SOLUTION

Accepted Solutions
Gold

Re: 7961/41-Clear network settings

Please try the following:

1) Hit the Settings button

2) Enter **#

3) When the screen says Unlocked, hit the More softkey

4) You should then see the Erase softkey.

2 REPLIES
Gold

Re: 7961/41-Clear network settings

Please try the following:

1) Hit the Settings button

2) Enter **#

3) When the screen says Unlocked, hit the More softkey

4) You should then see the Erase softkey.

Community Member

Re: 7961/41-Clear network settings

Thank you. That did it.

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