Is type configured ?
Is load configured ?
Are all files configured with tftp-server ?
When all the conditions are met, phone will "take the load".
Mohamed, I'm not sure... Do you have the appropriate phone load for the 7961 model? Or... Did you generate the configuration files from CLI?
Some excerpt below:
Cisco Unified Communications Manager Express System Administrator Guide - Generating Configuration Files for Phones [Cisco Unified Communications Manager Express] - Cisco Systems - SCCP: Generating Configuration Files for SCCP Phones:
Hope this helps,
the phone took the load from call manager and now it is working with CME. i can send u the running config. but now the proble is phone is getting registered with data dhcp and when i change it manually it is not gettin registered.
as mentioned above, you have not configured any "tftp server" statement for the FW files, consequently the phone cannott load them.
but the phone is working now and the new problem is phone is not getting the ip from the voice dhcp and is taking from data dhcp.
this problem is only for two phones all others getting ip from voice dhcp
i am not at the customer site now.
i ll check that. is there any other reasons for that problem.anyways thanks for the solutions
No other reasons.
It is always necessary you setup remote access to CME else I can tell you that you will do a lot of trips over time.
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Please check the "switchport voice vlan xx" on these ports, I'm willing to bet the xx is actually the data vlan and not the voice vlan.