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New Member

7961G and 7914 extension - no additional speed dials in CCMUser

Hi there.

we're running Cisco CallManager 4.2.

We have two 7961G's with 7914 expansion module installed which runs technically fine. I do have the lines displayed in the Module, both, the phone and the Module, boot up normally and then remains in Stand-By (which seems OK to me).

Configuration on CCM: Phone Button Template is Standard 7961, Module 1 "7914 14-Button Line Expansion Module" set - a user has been assigned to the Phone as well.

Problem: on the CCMUser's Page, i am not able to configure additional Speed Dials from 1-16 ... only "Speed Dial in Phone 1 to 4" and "Not assigned to Phone Speed Dial 5 to 99" are available entries ...

Any hints, suggestions how to solve that?

Thanks in Advance.

Martin

3 REPLIES
New Member

Re: 7961G and 7914 extension - no additional speed dials in CCMU

Resolved it!

Just created a new Phone Button Template and configured the Buttons to Speed Dial .. :)

New Member

Re: 7961G and 7914 extension - no additional speed dials in CCMU

Hi,

its like I told you at the phone.

Achim

New Member

Re: 7961G and 7914 extension - no additional speed dials in CCMU

It is ... yes. Thanks!

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