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Community Member

7961G-GE Install problems

I was trying to connect a 7961g-ge to our network. If I understand correctly now after looking the 7961g-ge does not work with CM 4.0. To my question: I tried to use it with apower brick and it started and then shutdown. I think I figured out what I did and now I am wondering if there is a solution. I plugged it into the power brick and then I plugged a cable with POE into the phone. The phone won't power up now. Is this fixable or did I mess it up?

6 REPLIES
Green

Re: 7961G-GE Install problems

If no power up now, you can try to test the phone with a PoE switch or with a different power brick if u dont have a different power brick try different phone...

Not too much to do since will be phisycal other than replace either Phone or PW brick

Community Member

Re: 7961G-GE Install problems

Is there any kind of reset or fuse inside the phone that might have been tripped that I can fix? The Power Bricks are fine.

Community Member

Re: 7961G-GE Install problems

Any Ideas? I am in a bind here. Thanks.

Community Member

Re: 7961G-GE Install problems

Does it power on with the power brick now or doesn't power on at all?

Community Member

Re: 7961G-GE Install problems

It "does not" power on with the power brick now.

Community Member

Re: 7961G-GE Install problems

It Does not power on with the power brick. Is there a reset or something inside the phone?

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