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7962 + 2x7915 Maximum Line Issue

ashley.pearce
Level 1
Level 1

Hi All,

We're trying to implement a large number of shared lines on 7962 handsets with 2 x 7915 addon units. When i create a new phone button template, with the intention of using all buttons on the addon units as shared lines (total of 48), the template seems to max out at 42. Taking into account we only want these on the addon unit that only leaves us with 36 shared lines.

Can anyone tell me if this is a bug or a limit on CUCM? Version is 6.1.5.

Thanks,

Ash.

1 Accepted Solution

Accepted Solutions

Jonathan Schulenberg
Hall of Fame
Hall of Fame

This was a limitation of that CUCM build. You would have to be on at least CUCM 7.1(3) and firmware 8.5(3) to get up to the maximum of 54. See Table 5 of this document: http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/data_sheet_c78-468672.html

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2 Replies 2

Jonathan Schulenberg
Hall of Fame
Hall of Fame

This was a limitation of that CUCM build. You would have to be on at least CUCM 7.1(3) and firmware 8.5(3) to get up to the maximum of 54. See Table 5 of this document: http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/data_sheet_c78-468672.html

Thanks for your help!

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