We're trying to implement a large number of shared lines on 7962 handsets with 2 x 7915 addon units. When i create a new phone button template, with the intention of using all buttons on the addon units as shared lines (total of 48), the template seems to max out at 42. Taking into account we only want these on the addon unit that only leaves us with 36 shared lines.
Can anyone tell me if this is a bug or a limit on CUCM? Version is 6.1.5.
Contact Center users dial out/call customers from their computers via a desktop based application like Cisco Finesse Agent / CAD (Cisco Agent Desktop) application or any other 3rd party application.As per organizational process the requirement is ...
i want share with you my setup, how i configure TMS 15.6.0 with SQL 2012:
-first of all this deployment design in LAB just for practice, my deployment contain SQL and TMS in same server if you need to install TMS in another server yo...