Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 
New Member

7962 Phone Button Template

I am running CUCM 4.2(3)sr4b, latest software for 7962 SCCP phone and 7915 expansion modules. When I go to configure the phone button template, it only gives me the option to configure 34 lines, 6 on the base phone and 28 on the expansion module. According to the 7915 expasion module data sheet, with my CUCM version, I should be able to have support for up to 42 buttons. Any insight as to how I can get to 42? THANKS!


Re: 7962 Phone Button Template

I am running into the same issue and am running 6.1.3.

one of the standard phone button templates had 42 lines in it, but the when I saved brought it back to 34. keep me posted

Please remember to rate useful posts, by clicking on the stars below.

New Member

Re: 7962 Phone Button Template

We have the same Problem by our Costumer....

Some Resolves ???

New Member
CreatePlease to create content