Customer VOIP network has a CUCM version 22.214.171.124900-3.
Connecting some cisco 7965 (configuring IP address and TFTP server in static mode) to the network all VOIP tel have registered correctly, but some of these tel the menu appears in English version instead of the correct Italian version.
Looking the information of the registered VOIP devices (all configured the same way) there is a difference in the "Active Load ID" field output.
The output field in the 7965 with the correct menu (Italian) is "Active Load ID-1-SCCP45.9 1SR1S" (corresponding to the device configuration field "Phone Load Name").
The output field in the 7965 with the incorrectly menu (English) is "Active Load ID Unknown".
What can cause this problem? Why do some VoIP devices load the menu in not desired language ?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...