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7965 phone won't log missed, received and dialed calls - CUCM 8.5

MookieADP
Level 1
Level 1

‎03-20-2012 01:24 PM - edited ‎03-16-2019 10:13 AM

Hello guys,

We're in the process of rolling out CUCM 8.5 and couple(2 so far) of our phones wont log missed, received and placed calls. 

Log Missed Calls checkbox is checked.  Tried unchecking it and rechecking but still no worky:(

Any ideas would be greatly appreciated...

Thanks,

Mookie

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Chris Deren
Hall of Fame
Hall of Fame

‎03-20-2012 03:49 PM

Mookie,

Searching for "log missed calls" on this forum seems that doing factory reset on the phones resolved this issue for quite a few folks.

HTH,

Chris

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ronpatel
Level 8
Level 8
In response to Chris Deren

‎03-20-2012 08:38 PM

Hi

You are been hit by following bug

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtq18230

Regards

Ronak Patel

Please rate helpful posts.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
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