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7965 phone won't log missed, received and dialed calls - CUCM 8.5

Hello guys,

We're in the process of rolling out CUCM 8.5 and couple(2 so far) of our phones wont log missed, received and placed calls. 

Log Missed Calls checkbox is checked.  Tried unchecking it and rechecking but still no worky:(

Any ideas would be greatly appreciated...

Thanks,

Mookie

2 REPLIES
Hall of Fame Super Silver

7965 phone won't log missed, received and dialed calls - CUCM 8.

Mookie,

Searching for "log missed calls" on this forum seems that doing factory reset on the phones resolved this issue for quite a few folks.

HTH,

Chris

Blue

7965 phone won't log missed, received and dialed calls - CUCM 8.

Hi

You are been hit by following bug

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtq18230

Regards

Ronak Patel

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