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7965 Phones don't show up on CM5.1

mightyking
Level 6
Level 6

Hello Folks,

The 7965 phones don't show up on my CM5.1. I have installed the latest ES (cisco-ipt-k9-patch-es5.1.2.3104-1.tar.gz.sgn)for the CM5.1 and also installed "cmterm-7945_7965-sccp.8-3-3.cop.sgn" as the load to support 7965 phones. I have rebooted the server after the upgrade to the new ES and also restarted the TFTP service after installing the load. I still don't see the 7965 profile in the Device Default Configuration page. Could someone please let me know if I am missing something. Please note that the ES and the load have only been installed in the Publisher.

Thanks,

MK

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

Verify you meet the minimum requirements using this link:

Cisco Unified IP Phone 7975G, 7965G, 7945G Release Notes for Firmware Release 8.3(2) (SCCP and SIP)

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7975g/firmware/8_3_2/english/release/notes/75832.html

maybe the version or the devpack are not the right ones

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

Thanks Javalenc,

I am not able to find cmterm-devicepack5.1.2.3101-3 on the cisco.com, software downlaod page. Could you please point me to the downlaod page for the above device pack?

Thanks,

there are some later devpacks that also do the trick here:

http://www.cisco.com/cgi-bin/tablebuild.pl/callmgr-51

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

Thanks Javalenc, it worked. You deserve more than 5 points.

Thanks again,

MK

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