7965 Show extension already in use message when phone is idle.
I have a user reporting that when she gets a call from another 7965 user when her phone is idle. The calling party say their phone shows the extension is already in use on the phone. The called party can answer the call but must answer on the first or second ring or it goes to voicemail. What can I do to resolve this issue?
Re: 7965 Show extension already in use message when phone is idl
We found the issue to be our mass messaging system (IP Celerate) had a buddy feature that turned on during the last upgrade. The feature notifies you the status of your frequent called buddies. Thanks for your help.
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