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New Member

7965G IP Phone not going into Voice mail after 4 rings.

Hello This Val , can someone tell me how to fix this problem.

ISSUE

Cisco IP Phone 7965g: The Call manager Unity does have the correct setting but the phone still not (After 4 Rings) going to voicemail.

Thanks,

Val.

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

7965G IP Phone not going into Voice mail after 4 rings.

Hi Val,

On the DN config page in CUCM can you please check the Forward No Answer

CSS (calling search space) and the  No Answer Ring Duration timer;

Call Forward and Call Pickup Settings
Voice Mail Destination Calling Search Space
Calling Search Space Activation Policy
or
Secondary Calling Search Space for Forward All
or
or
or
or
or
or
or
or
or

Cheers!

Rob

"I don't know how, I don't know when
But you and I will meet again " 

- Tom Petty

4 REPLIES
Cisco Employee

7965G IP Phone not going into Voice mail after 4 rings.

Do you have the right VM profile and CFNA settings??

Is this the only DN that has that behavior?

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Hall of Fame Super Red

7965G IP Phone not going into Voice mail after 4 rings.

Hi Val,

On the DN config page in CUCM can you please check the Forward No Answer

CSS (calling search space) and the  No Answer Ring Duration timer;

Call Forward and Call Pickup Settings
Voice Mail Destination Calling Search Space
Calling Search Space Activation Policy
or
Secondary Calling Search Space for Forward All
or
or
or
or
or
or
or
or
or

Cheers!

Rob

"I don't know how, I don't know when
But you and I will meet again " 

- Tom Petty

New Member

7965G IP Phone not going into Voice mail after 4 rings.

This worked out great, I edited the DN Config page and just checked the correct option.

Thanks,

Val.....

New Member

7965G IP Phone not going into Voice mail after 4 rings.

Hi Rob what do you know about the following.

My TFTP Server cannot communicate to my Cisco 6500 E Switch which is the DHCP SERVER.

How can I fix this?????

Thanks,

Val...

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