7970 display on multiple simultaneous incoming calls
Previous to a phone load update we recently applied, if a user's phone was configured with multiple DNs and calls came in to more than one of those DNs at the same time, the incoming call bars were "stacked" on the 7970 display. Since the phone load update, rather than stacking the call bars, there is only one call bar on multiple simultaneous incoming calls, but a small strip along the top of the call bar changes to indicate which DN the incoming call is coming to.
Is there a way to change it back such that multiple simultaneous incoming calls cause the stacked call bar display?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...