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7970 display on multiple simultaneous incoming calls

Previous to a phone load update we recently applied, if a user's phone was configured with multiple DNs and calls came in to more than one of those DNs at the same time, the incoming call bars were "stacked" on the 7970 display. Since the phone load update, rather than stacking the call bars, there is only one call bar on multiple simultaneous incoming calls, but a small strip along the top of the call bar changes to indicate which DN the incoming call is coming to.

Is there a way to change it back such that multiple simultaneous incoming calls cause the stacked call bar display?

thanks.

1 REPLY
Anonymous
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Re: 7970 display on multiple simultaneous incoming calls

Check details of the bug :CSCse10790, whihc talks about the simultaneous calls display in the ip phone

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