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7970 Idle URL Graphic - help.

Does anyone have a sample idle URL graphic for the 7970 phone? We have tried creating one following Cisco instructions but receive a Parse error 4 on the phone itself? Thanks.

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Re: 7970 Idle URL Graphic - help.

Yes, this is the case. I tested it with a 7970. Any larger than 125x60 and you get the error you mentioned.

Brandon

8 REPLIES

Re: 7970 Idle URL Graphic - help.

The following link explains the process of creating an idle url graphic.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801c0764.shtml

The one thing not mentioned is that you need to put a copy of the .xml AND the .gif file in the C:\CiscoWebs\IPPhoneServices\CCMCIP folder.

Hope this helps. If so, please rate the post.

Brandon

New Member

Re: 7970 Idle URL Graphic - help.

Can you tell me whether including the .gif file is also relevant for IDLE URL graphics? Of course for backgrounds they are.

Is there a link for the customisation of 7970 phones, for backgrounds, idle url's etc? Thanks

Re: 7970 Idle URL Graphic - help.

Yes, including the .gif is necessary for idle url graphics as well. Take a look at the following link.

http://www.cisco.com/en/US/products/hw/phones/ps379/products_administration_guide_chapter09186a0080725574.html

Brandon

New Member

Re: 7970 Idle URL Graphic - help.

We have tried many combinations but unfortunately still get the XML error [4]: Parse Error.

1)The path from the phone to the publisher is correct, http://xxx.xx.xx.xxx/CCMCIP/7970.xml

2)Have included the GIF file as suggested, in the same directory.

3) The picture dimensions are 320 x 234

-1

-1

320

234

2

Any help would be appreciated here.

Re: 7970 Idle URL Graphic - help.

The image can be no larger than 125x60 according to the following link.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801c0764.shtml

Brandon

New Member

Re: 7970 Idle URL Graphic - help.

Brandon is this defintely the case? As I believe this document refers to the 7940 and 7960 phones, the screen resolution is greater on the 7970. We have tried several combinations but no luck.

Re: 7970 Idle URL Graphic - help.

Yes, this is the case. I tested it with a 7970. Any larger than 125x60 and you get the error you mentioned.

Brandon

New Member

Re: 7970 Idle URL Graphic - help.

Well done Brandon, seems like the idle image can only handle the 125x60 resolution. It's a shame that it cant handle higher res.

Thanks

Muarrij

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