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Community Member

7970 phone not able to download .cnf.xml and stuck registering

I have a 7970 phone that reset and is now stuck in registering. When I look under services/status I see the ctl timeout. I have another 7970 phone that was also reset and is working fine as well as other 7960 phones. I have checked the 3745 and I can tftp the file from the router.

Thanks

doug

2 REPLIES
Silver

Re: 7970 phone not able to download .cnf.xml and stuck registeri

CCME?

Are all the firmware files for the 7970 on the router flash and the tftp-server config lines serving those files (case sensitive.)?

Got the load command in telephony-service?

Community Member

Re: 7970 phone not able to download .cnf.xml and stuck registeri

Yes on all accounts. Strange thing I came in my office this morning and my phone is working. Why would it take 12 hrs to register with the CME? I know no one did anything as I am the only phone administrator. Still did not look in the logs as if it found the cnf file.

Thanks

doug

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