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7970 Speaker Light green - Does not boot

HI,

I have a 7970 phone in my lab and when I plug it in the speaker light is green and every minute or so the mute button flashed red and the spearker lights up green again. As you can see below I have some 7961 phones working fine.

I have a WS-C3550-24PWR-SMI switch and it is capable of profiding 15 watts of power. I have tried to do a factory reset on the phone byut that does not work

My phone in question is on port fa 0/14

Switch#show power inline

Available:360(w)  Used:40(w)  Remaining:320(w)

Interface Admin  Oper       Power   Device              Class Max

                            (Watts)

--------- ------ ---------- ------- ------------------- ----- ----

Fa0/1     auto   on         6.3     IP Phone 7961       n/a   15.4

Fa0/2     auto   on         6.3     IP Phone 7961       n/a   15.4

Fa0/3     auto   on         6.3     IP Phone 7961       n/a   15.4

Fa0/4     auto   off        0.0     n/a                 n/a   15.4

Fa0/5     auto   on         6.3     IP Phone 7960       n/a   15.4

Fa0/6     auto   off        0.0     n/a                 n/a   15.4

Fa0/7     auto   off        0.0     n/a                 n/a   15.4

Fa0/8     auto   off        0.0     n/a                 n/a   15.4

Fa0/9     auto   off        0.0     n/a                 n/a   15.4

Fa0/10    auto   off        0.0     n/a                 n/a   15.4

Fa0/11    auto   off        0.0     n/a                 n/a   15.4

Fa0/12    auto   off        0.0     n/a                 n/a   15.4

Fa0/13    auto   off        0.0     n/a                 n/a   15.4

Fa0/14    auto   on         15.4    Ieee PD                   15.4

Fa0/15    auto   off        0.0     n/a                 n/a   15.4

Fa0/16    auto   off        0.0     n/a                 n/a   15.4

Fa0/17    auto   off        0.0     n/a                 n/a   15.4

Fa0/18    auto   off        0.0     n/a                 n/a   15.4

Fa0/19    auto   off        0.0     n/a                 n/a   15.4

Interface Admin  Oper       Power   Device              Class Max

Any ideas?

Thanks,

Randall

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7970 Speaker Light green - Does not boot

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