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7970G Firmware upgrade question - CME 3.4

OK, I have been experiencing time problems and a couple of other little issues on my 7970G's, which have been pretty much untouched since we installed CME. As a result of that as well as a notification I recieved from my Cisco vendor about patches for upcoming summer-time changes in the US, I have been looking to upgrade the firmware on the 7970G phones.

When I do a sh telephony-service all, I get this:

CONFIG [Version=3.4(0)]


Version 3.4(0)

Cisco CallManager Express

For on-line documentation please see:

ip source-address port 2000

load 7960-7940 P00307020200

max-ephones 48

max-dn 192

max-conferences 8 gain -6

dspfarm units 0

dspfarm transcode sessions 0

hunt-group report delay 1 hours

max-redirect 5

voicemail 500


time-format 12

date-format mm-dd-yy

timezone 5 Pacific Standard/Daylight Time

transfer-pattern 9.......

after-hours block pattern 1 919......... 7-24

keepalive 30

timeout interdigit 10

timeout busy 10

timeout ringing 180

caller-id name-only: enable

system message *

web admin system name * password *

web admin customer name *

edit DN through Web: enabled.

edit TIME through web: enabled.

Log (table parameters):

max-size: 150

retain-timer: 15

create cnf-files version-stamp 7960 Aug 22 2006 09:54:58

transfer-system full-consult

auto assign 1 to 1

local directory service: enabled.

There is no load shown for the 7970 phones.. is this correct? The 7970s have been working fine (aside from the time sync problems) since we started using them in March of 2006. Should there be anything listed for them?

Also, I am a little unclear on what firmware I should be using. We are using SCCP. The firmware I can find available for download on Cisco's website only lists CallManager versions for compatibility -- not CME. Are there different files for CME?

Currently the 7970s are running these software versions:

Load File = TERM70.DEFAULT

App Load ID = Jar70.2-9-1-45.sbn

JVM Load ID = CVM70 2-0-1-45.sbn

OS Load ID = cnu70.2-7-5-50.sbn

Boot Load ID = 7970_64060118.bin



Hall of Fame Super Gold

Re: 7970G Firmware upgrade question - CME 3.4

Hi Chris,

unless you configure load, nothing will appear in config or "show telephony-service".

If you are happy with all the 7970 does, do not upgrade. The latest 7.x version is 7.0.3

The files for CME are packaged as ZIP on CCO download, but the same images are used for CME and CCM.

Community Member

Re: 7970G Firmware upgrade question - CME 3.4

Thanks for the tip on the .ZIP firmware images.

So, it isn't wrong that there is no load configured for the 7970G in the telephony-config?

Hall of Fame Super Gold

Re: 7970G Firmware upgrade question - CME 3.4

Without configuring load the phones will just keep the firmware they are booted with. Nothing is wrong with that.

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